Ennismore’s Commitment to Physical and Digital Accessibility

Last Updated: 26 July 2023

We are committed to creating an inclusive environment for our guests, both digitally and within our
spaces. Our goal is to ensure all of our guests, including persons with a disability, enjoy our services
unhindered. Additionally, we educate our staff to ensure they can help identify when their
assistance may be required, and assist whenever possible.

Our Spaces

We are always working to improve access to our properties and the spaces within to ensure those
who require assistance with their mobility or those who are fully or partially deaf or blind can have
an enjoyable and unhindered experience. For more information on the accessibility of each of our
properties, please read further down.


We aim to provide an approachable and enjoyable digital experience for all our guests, regardless of
physical or cognitive ability, and including those who use assistive technology.
We view accessibility as an ongoing effort and work with Web Usability to undertake periodic
accessibility reviews of our websites. Additionally, Ennismore adheres to the Website Content
Accessibility Guidelines (WCAG 2.1 to level AA) in the design, testing and development of our

Our websites link to a number of third party websites. Unfortunately, we are unable to determine
the level of accessibility for these sites or content published by third parties. For any information on
accessibility, please contact each hotel or restaurant directly.

If you have trouble accessing any of the information on this website, please email us at and we will work with you to provide the information or booking you seek
through an accessible communication method.


We monitor the website regularly, but if you have any feedback, suggestions or comments about our
accessibility efforts, or you feel that your experience was hindered in any way, please email us at